Q&A: NVC Live!

How does NVC Live! work? 

Certified trainers from around the world provide live training segments on various Nonviolent Communication topics.  We place 8-10 new training segments on NVC Live! each month, which are available to our subscribers for $10.00 a month.  Additional services offered within the $10.00 a month subscription are Ask the Trainer (where a team of veteran trainers answer specific questions that were posed by our subscribers), Hot Topics Forum (where our subscribers connect with each other about various Nonviolent Communication topics), and Empathy Chat (where subscribers meet to give or receive empathy). Training segments will remain available for about two months before they are rotated out.
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How do I enter NVC Live!?

If you are already subscribed to NVC Live!, login to the NVC Academy.  Click “Enter NVC Live!”.  Once inside choose which training segment you’d like to experience.  Click the title of the training in blue lettering just below the trainer’s bio and description of the segment. The video or audio will start automatically. If you have not registered with the NVC Academy, begin here. If you have registered, and now want to add NVC Live! subscription, login to your Student Control Panel and add your subscription.
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Do I have to pay more than $10.00 to take other courses?

NVC Live! has a subscription fee of $10.00 per month.  This covers all services within NVC Live! including video/audio training segments, Ask the Trainer, Hot Topics Forum and Empathy Chat Room.  All other programs within the NVC Academy have separate fee schedules.
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What do I get with my NVC Live! subscription?

With your $10.00 subscription to NVC Live! you get the following:

  • Access to 8-10 different recordings of training segments each month from a variety of trainers.
  • 2-3 different Ask the Trainer segments each month from a variety of trainers - you may ask a question yourself or read responses to other people's questions.
  • Opportunity to participate in a number of forums where various NVC topics are discussed.
  • Opportunity to participate in an empathy chat room.
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Do I have to listen to the NVC Live! segments on the computer, or can I download them? 

All NVC Live! training segments may be downloaded by following the directions just above the Trainer's bio on any training segment page.
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What's the difference between NVC Live! and other online classes, or telecourses?

NVC Live! is a monthly subscription service that provides video and audio segments from live NVC trainings, interviews and discussions. Additionally, NVC Live! offers an "Ask the Trainer" feature that allows you to send your question to a team of certified trainers, discussion forums and other benefits. "Online courses" generally have specific subject matter that is taught through a combination of reading, exercises and audio/visual resources. Telecourses are classes that you participate by phoning in to a shared phone line. Telecourses are often supplemented by an online discussion forum and other resources in the online classroom environment.
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Do I need lots of computer skills to participate in NVC Live! ? 

No.  Only basic computer skills are needed to succeed in all NVC Academy courses.
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How do I cancel my NVC Live! subscription?

  • Login to the Student Control Panel.
  • Click " Edit Profile Payment History / Cancel Subscription " in the left column of the page.
  • Click the "cancel" link under NVC Live! subscription.
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Will NVC Live! work with my Mac ? 

Yes!
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The videos won't play!

Beginning January 1st, 2007, NVC Live! begin using Adobe Flash Version 8 as our video playing technology.

If you are not able to view the new segments in your web browser, you may need a newer version of the Adobe Flash Player. Version 8 is the minimum requirement. We highly recommend that you upgrade to the latest version of your web browser before you upgrade the Adobe Flash Player.

This page at Adobe.com will tell you which version of the Flash Player, if any, that you have installed, and will attempt to update it for you if possible.

You can also find the complete list of Adobe Flash Players at Adobe.com.

Adobe provides a Flash Player Version 8 for most computer systems. However Adobe no longer supports these legacy systems:

  • Microsoft Windows 95
  • Microsoft Windows NT
  • Classic Macintosh version 9 or older (Please note: NVC Live! subscribers have had some success with OS9 using the iCab web browser)

If you are using one of these unsupported operating systems, you may download an MPEG-2 version of the video or listen to the audio MP3.

If you have any questions or would like to give us feedback, please contact Mark Schultz by e-mail, or by phone at 928-204-5555, or by Skype at HowdyMark.
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The video keeps stopping during playback.

The NVC Academy has gone to great lengths to make sure your computer can play the videos. Our video player checks your connection speed and streams the best video for your connection. If you have a dial-up connection that uses a modem, we have a video that is designed just for you.

But sometimes, for a variety of reasons, some dial-up connections are just too slow to keep up with the video stream. If you are seeing the message "Buffering, please wait" often, it's likely your dial-up connection won't handle the volume of video information. In that case, you can download the video in MP4 format and play it with Quicktime or iTunes, or on your iPod. You can also download audio only in the popular MP3 format.
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Partnerships

We want to support the NVC network to flourish and prosper. You can help spread NVC by joining our Affiliate Program. Partnership opportunities are available for Certified Trainers and Trainer Candidates.

Are you associated with a like-minded organization? Let's collaborate!

Nonviolent Communication

Watch this short video presentation about nonviolent communication. Read more About NVC and the History of NVC.
Learn about the mission of the International Center for Nonviolent Communication.

But, I'm not violent! What do you mean by the word "nonviolent"?

NVC Academy

Wondering who is behind the NVC Academy?

Learn more About Us.

Let's connect. Contact Us.

 

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